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Get the support you need to keep your Minecraft server running smoothly. Our team of experts is available 24/7.

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Knowledge Base
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Common Questions

How do I install mods on my server?

You can install mods through our control panel's mod installer, or upload them manually via SFTP. Check our knowledge base for detailed guides.

My server is lagging, what should I do?

Server lag can be caused by various factors. Try reducing view distance, optimizing plugins, or consider upgrading your plan for more resources.

How do I backup my server?

All plans include automatic backups. You can also create manual backups through the control panel or download your world files directly.

Still Need Help?

Our support team is available 24/7 to help you with any questions or issues.